![]() Launch the Edge browser and open a new tab. Make sure you follow the steps according to your browser. Note: Here, Microsoft Edge is shown as an example. Someone could have both computer and telephone audio active at the same time. If you hear an audio echo or feedback, there are three possible reasons why. ![]() Another common problem with Zoom is an audio echo during a meeting. You also can manually install the software from Zoom. The next time you try to join or start a virtual meeting, the web browser client should download the software for you. If all else fails, uninstall the software. Note: Some laptops also have a physical webcam switch that must be enabled to allow the webcam to function properly.ĭouble-check that yours is in the right position if you have one. You can then click Camera from the sidebar and make sure your desired web browser and Zoom are checked. After that, click the lock icon and enter your password to make changes. Open System Preferences and select Security and Privacy. From there, scroll down to let desktop apps access your camera, and make sure that the toggle switch is On. In the same way, you can also search for Microphone and choose Microphone Privacy Settings to do the same. ![]() On the web specifically, you can also check this setting by restarting your call and making sure you press Allow when prompted about the camera and mic access. ![]() You can correct this by checking your app permissions to make sure the Zoom app or your web browser can use your webcam. Sometimes, the problem might not be Zoom at all. If the screen is blank, you can then click the arrow icon next to the video camera icon and choose Same as System or you may see Integrated Camera or a more specifically named webcam from the list. Once open, you can join a test call on the Zoom application and follow the instructions on the screen. If your webcam or audio issues persist, you can test your audio and video in Zoom by clicking this link.
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